We accept returns within 14 days of the item being received. Please get in touch via the contact page first.
We ask that the return postage is paid by the buyer unless the item is faulty. Pierced jewellery, underwear, tights or stockings cannot be returned unless faulty due to hygiene reasons.
We kindly ask that you provide a clear image of the fault or problem before returning to us.
Items to be exchanged must be returned to us in a new, unused condition. They must be returned in original packaging with tags attached. Also please include the packing slip as this will be your proof of purchase. We recommend you use a trackable method of postage to ensure your item is returned to us safely.
We will cover postage for your chosen replacement item on the first occasion only.
If we can see the item has been worn, damaged or soiled, it will be deemed unsaleable. We reserve the right to reject items in this condition.
Please be careful when trying on clothing to avoid damage, stretching or make up scuffs. Cheers!